Building client relationships is crucial for any business. Customer support – and fandom in the form of word of mouth – will determine if a startup survives. Simply put, if you’re in business, you must have customers. Think of the 80-20 rule. Ideally, spend only 20 percent of your effort retaining clients, and continually build that base. That makes good client relationships the core of any business. “Understand the client first,” Anne Kedi Siade said. “To build a relationship with an individual, you need to know him. What are his needs, his motivations and in which way does he best…...
Give customers reasons to cheer you on
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