How big will voice-based interfaces become in 2020, and how will we use voice differently? This question is on the minds of behavioralists, technologists, and businesses everywhere as we all adapt to / create a new normal. At the outset of 2020, voice was growing at a predictably robust rate. A consumer survey conducted by Voicebot showed that 87.7 million Americans had adopted a smart speaker by January 2020, up 32 percent year over year. Also, the number of in-car voice assistant users rose 13.7 percent to 129.7 million. And then COVID-19 hit, upending everything. Weeks after President Trump issued…...
Voice is Creating the New Normal
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