Are You Putting Digital Lipstick on Your Legacy Pig?

There’s more to building a digital company than using the word ‘digital’. How about this for the most boring opening sentence ever? “Last week I joined an event for insurance professionals talking about the challenge of legacy technology.” Well, let me reassure you that the content was anything other than dull. In a small gathering arranged by The Insurance Network a truly passionate group of operations and technology leaders debated how to ensure a customer-centric digital approach even when there are real technology obstacles in place. The event followed Chatham House rules so I’m not going to share specifics, but I was invited…...