Communication

What’s the Word for Success?

Words matter. The best idea in the world will go for naught for lack of description. Whether oral, written or conveyed...
Jim Katzaman
Nov 8, 2019 8 min read 169
Conversation Designing

What Indian Traffic has in Common with Conversation Designing

Indians and traffic jams have a close relationship with each other. To Indians on a busy street, traffic feels like a...
Sourav Biswas
Aug 28, 2019 4 min read 590
Social listening

Everyone Just Wants to be Heard

Two-way conversations come naturally between people. If not in person, friendships form online through talking and listening in particular. Entrepreneurs face...
Jim Katzaman
Aug 12, 2019 3 min read 102

Bad Communication And Bullying Throttle Up Stress

Those vulnerable to mental illness are in greater jeopardy if their workplace is unsafe. Toxic environments polluted by bullies, stigma and...
Jim Katzaman
May 31, 2019 3 min read 197

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